Terms Of Service

Welcome to Unicitytag! By accessing or using our website (www.unicitytag.com) and purchasing our products, you agree to be bound by the following terms and conditions. Please read them carefully before placing an order. If you do not agree with any part of these terms, please refrain from using our site.

1. General

Throughout this document, "we," "us," and "our" refer to Unicitytag. "You" and "your" refer to the user, customer, or visitor of our website.

We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice. Changes will take effect immediately upon posting on this page. It is your responsibility to review this page periodically for updates. Your continued use of our site following any changes constitutes your acceptance of the new terms.

2. Products & Pricing

Product Descriptions:
We strive to display our products as accurately as possible, including colors, fabrics, and sizing. However, please note that actual colors may vary slightly due to your screen display settings. We do not guarantee that your device's monitor will reflect all details with perfect accuracy.

Pricing:
All prices are listed in USD ($) and are subject to change without notice. We reserve the right to modify or discontinue any product or service at any time. In the event of a pricing error on our site, we reserve the right to cancel or refuse any orders placed at the incorrect price.

Availability:
All products are subject to availability. We make every effort to keep our inventory updated, but we cannot guarantee that every item shown on our site is in stock at the time of your order.

3. Orders & Acceptance

When you place an order, you are making an offer to purchase the products in your cart. We reserve the right to accept or decline your order for any reason, including but not limited to:

  • Product availability

  • Payment verification issues

  • Suspected fraudulent activity

  • Pricing or description errors

Once your order is confirmed and shipped, we will send you a shipping confirmation email. A contract between you and Unicitytag is formed only upon shipment of your order.

4. Payment

We accept various payment methods as listed on our Payment Methods page. By providing your payment details, you confirm that you are authorized to use the chosen payment method and that the information provided is accurate and complete.

We use secure, PCI-compliant payment gateways to process all transactions. We do not store your full credit card information on our servers.

5. Shipping & Delivery

Our shipping timelines and methods are outlined in our Track Your Order and Shipping Policy pages. While we strive to meet all estimated delivery dates, we are not liable for delays caused by carriers, customs processing, weather conditions, or other factors beyond our control.

Risk of loss and title for products pass to you upon delivery to the carrier.

6. Returns & Exchanges

We want you to love your Unicitytag pieces. If for any reason you are not completely satisfied, please refer to our Return & Exchange Policy for detailed instructions.

Generally, we accept returns within 30 days of delivery for unworn, unwashed, and undamaged items with original tags attached. Return shipping costs may apply unless the return is due to our error.

7. Intellectual Property

All content on our website—including text, images, graphics, logos, product designs, and software—is the exclusive property of Unicitytag and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works of any content without our prior written consent. Unauthorized use of our intellectual property is strictly prohibited and may result in legal action.

8. User Accounts

You may be required to create an account to place an order or access certain features of our site. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Please notify us immediately at support@unicitytag.com if you suspect any unauthorized use of your account.

9. User-Generated Content

From time to time, we may invite you to share feedback, reviews, photos, or other content ("User Content"). By submitting User Content to us, you grant Unicitytag a perpetual, royalty-free, worldwide, irrevocable license to use, reproduce, modify, and display such content in connection with our brand and marketing efforts.

You represent that your User Content does not infringe upon the rights of any third party and that you have all necessary permissions to submit it.

10. Prohibited Conduct

When using our website, you agree not to:

  • Violate any applicable laws or regulations

  • Infringe upon our intellectual property or that of others

  • Interfere with the security or functionality of our site

  • Engage in fraudulent or deceptive activities

  • Upload or transmit viruses, malware, or other harmful code

We reserve the right to terminate your access to our site if we determine that you have engaged in prohibited conduct.

11. Limitation of Liability

To the fullest extent permitted by law, Unicitytag and our affiliates, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.

Our total liability to you shall not exceed the total amount you paid for the product(s) in question.

12. Disclaimer of Warranties

Our products and website are provided on an "as is" and "as available" basis. We make no express or implied warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that our site will be uninterrupted, error-free, or free of viruses or other harmful components.

13. Indemnification

You agree to indemnify and hold Unicitytag harmless from and against any claims, damages, losses, liabilities, costs, or expenses (including reasonable legal fees) arising out of your use of our site, your violation of these Terms of Service, or your infringement of any third-party rights.

14. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Hong Kong SAR, without regard to its conflict of law principles. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong SAR.

15. Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be severed from the remaining terms, which shall continue to be fully valid and enforceable.

16. Entire Agreement

These Terms of Service, together with our Privacy Policy, Shipping Policy, Return & Exchange Policy, and other policies referenced herein, constitute the entire agreement between you and Unicitytag regarding your use of our site and purchase of our products.

17. Contact Us

If you have any questions, concerns, or requests regarding these Terms of Service, please don't hesitate to reach out:

📧 Email: support@unicitytag.com
🕒 Response Time: Within 12 hours

Thank you for choosing Unicitytag. We're honored to be part of your style journey.

Last Updated: September 2, 2026