Privacy Policy
At Unicitytag, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (www.unicitytag.com) or make a purchase from us. Please read this policy carefully. By using our site, you consent to the practices described herein.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you:
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Create an account or place an order
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Sign up for our newsletter or marketing communications
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Contact our customer service team
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Participate in promotions, surveys, or contests
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Leave product reviews or other user-generated content
The types of information we may collect include:
| Category | Examples |
|---|---|
| Identity Data | Name, date of birth, gender |
| Contact Data | Email address, phone number, shipping and billing addresses |
| Payment Data | Credit/debit card details, PayPal information (stored securely by our payment processors, not on our servers) |
| Order Data | Purchase history, product preferences, order notes |
| Account Data | Username, password, account preferences |
| Technical Data | IP address, browser type, device information, operating system, time zone |
| Usage Data | Pages visited, time spent on site, links clicked, search queries |
| Marketing Data | Preferences for receiving marketing communications from us |
2. How We Use Your Information
We use your personal information for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Process and fulfill your orders, including payment and shipping | Contract performance |
| Communicate with you about your order, shipping status, or returns | Contract performance |
| Manage your account and provide customer support | Legitimate interest |
| Improve and optimize our website, products, and customer experience | Legitimate interest |
| Send you marketing emails, newsletters, and promotional offers (with your consent) | Consent |
| Personalize your shopping experience by recommending products you may like | Legitimate interest |
| Detect, prevent, and investigate fraudulent or unauthorized activity | Legal obligation / Legitimate interest |
| Comply with applicable laws and regulatory requirements | Legal obligation |
3. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. Cookies are small text files stored on your device that help us:
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Remember your preferences and shopping cart contents
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Understand how you interact with our site
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Show you relevant product recommendations and advertisements
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Measure the effectiveness of our marketing campaigns
Types of cookies we use:
| Type | Purpose |
|---|---|
| Essential Cookies | Necessary for basic site functionality (e.g., cart, checkout) |
| Performance Cookies | Collect anonymous data about site usage and performance |
| Functional Cookies | Remember your preferences and settings |
| Targeting/Advertising Cookies | Deliver personalized ads and track campaign effectiveness |
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect your experience on our site.
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with the following categories of service providers:
| Service Provider Type | Purpose |
|---|---|
| Payment Processors (e.g., PayPal, Stripe) | Process payments securely |
| Shipping Carriers (e.g., DHL, FedEx, UPS) | Deliver your orders |
| Email Marketing Platforms | Send you newsletters and promotional emails |
| Analytics Providers (e.g., Google Analytics) | Analyze site traffic and user behavior |
| IT & Hosting Services | Maintain and secure our website |
| Fraud Prevention Services | Detect and prevent fraudulent transactions |
All third-party service providers are contractually obligated to protect your information and may only use it for the specific services they provide to us.
5. International Data Transfers
As a global brand, your personal information may be transferred to, stored, or processed in countries outside your country of residence. We take appropriate measures to ensure that your data is protected in accordance with this Privacy Policy and applicable data protection laws.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:
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Secure Socket Layer (SSL) encryption for all data transmitted during checkout
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PCI-compliant payment processing gateways
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Regular security audits and vulnerability assessments
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Restricted access to personal information on a need-to-know basis
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention periods include:
| Data Type | Retention Period |
|---|---|
| Order history | 5 years (for tax and accounting purposes) |
| Account information | As long as your account remains active |
| Marketing data | Until you unsubscribe or request deletion |
| Customer service correspondence | 2 years from last contact |
8. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
| Right | Description |
|---|---|
| Access | Request a copy of the personal information we hold about you |
| Rectification | Request correction of inaccurate or incomplete data |
| Erasure ("Right to be Forgotten") | Request deletion of your personal information, subject to legal obligations |
| Restriction | Request restriction of processing of your data |
| Portability | Request transfer of your data to another service provider |
| Objection | Object to processing of your data for marketing or legitimate interest purposes |
| Withdraw Consent | Withdraw previously given consent at any time |
| Lodge a Complaint | Lodge a complaint with your local data protection authority |
To exercise any of these rights, please contact us at support@unicitytag.com. We will respond to your request within 30 days.
9. Children's Privacy
Our website and products are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.
10. Third-Party Links
Our website may contain links to third-party websites, such as social media platforms or payment providers. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.
11. California Privacy Rights (CCPA)
If you are a California resident, you have the following additional rights under the California Consumer Privacy Act (CCPA):
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The right to know what personal information we collect, use, disclose, and sell
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The right to request deletion of your personal information
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The right to opt out of the sale of personal information (we do not sell personal information)
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The right to non-discrimination for exercising your privacy rights
To exercise your CCPA rights, please contact us at support@unicitytag.com with "CCPA Request" in the subject line.
12. European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR). Our lawful bases for processing your data are outlined in Section 2 above.
For GDPR-related inquiries, please contact our Data Protection Officer (DPO) at dpo@unicitytag.com.
13. Updates to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will become effective upon posting on this page, with the "Last Updated" date revised accordingly. We encourage you to review this page periodically to stay informed about how we protect your privacy.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to reach out:
📧 Email: support@unicitytag.com
📧 Data Protection Officer (GDPR): dpo@unicitytag.com
🕒 Response Time: Within 12–24 hours
Last Updated: September 2, 2026