We’d love to hear from you! Whether you have a question about our collections, need help with sizing, or simply want to share your styling story—our team is here and ready to assist.

At Unicitytag, every customer is part of our family, and your satisfaction means the world to us. We strive to make your shopping experience as seamless and enjoyable as the pieces we create. Don’t hesitate to reach out—we’re just a message away.

Get in Touch

Customer Service Hours:
Monday – Friday: 9:00 AM – 6:00 PM (GMT+8)
Weekends & Public Holidays: We’ll reply within 24 hours

Email:
support@unicitytag.com
For order inquiries, returns, or product questions—we aim to respond within 12 hours.

Collaborations & Press:
partnerships@unicitytag.com
If you’re a blogger, influencer, or media professional interested in working with us, we’d love to connect.

Wholesale & Bulk Orders:
wholesale@unicitytag.com
For retail partners and volume purchases, please reach out to our team for exclusive offers.

Follow Us

Stay inspired and be the first to know about new arrivals, exclusive sales, and style tips. Join our community on social media:

Instagram: @unicitytag
Facebook: /unicitytag
Pinterest: /unicitytag
TikTok: @unicitytag

FAQs

Before reaching out, you might find the answer you need in our FAQ page—covering shipping, returns, sizing, and more.